Shipping Policy
Legal notice
Last Updated: 03/2025
1. Order Processing and Delivery
- Orders are processed within 5-10 business days after payment confirmation.
- Digital products (such as exclusive music links) are delivered within 24 hours of purchase via the following methods:
- Email delivery with a secure access link.
- Private account access for streaming or downloading.
- Physical items, including handmade or custom pieces, may take 2 weeks to produce before shipping.
2. Shipping Rates and Methods
- Local Shipping: Standard and Expedited options available; rates calculated at checkout.
- International Shipping: Available for select regions; additional customs fees may apply.
- Tracking information will be provided for all eligible shipments.
3. Personalized and Handmade Items
- Custom or personalized designs may require additional processing time.
- Variations in handcrafted pieces are natural and reflect their uniqueness.
4. Digital Content and Use Restrictions
- All digital purchases (music, videos, private sessions) are for personal or authorized use only.
- Unauthorized distribution or sharing is strictly prohibited and may result in legal action.
5. Delays and Incidents
- We are not responsible for delays caused by the postal service, customs, or unforeseen circumstances.
- If your package is lost or delayed, please contact at adrestineveil@gmail.com for assistance.
6. Contact Information
If you have any questions about your order, please email adrestineveil.info@gmail.com. I'm here to ensure a hassle-free experience!